Privacy Policy

Last Updated: November 4, 2026

At Georgia Holiday, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, book our tours, or use our travel services.

By using our website, you acknowledge the information provided in this Privacy Policy.

1. Information We Collect

We may collect the following information when you interact with our website or services:

• Personal Information: Full name, email address, phone number, and country of residence.
• Booking Information: Travel dates, selected tours, number of travelers, hotel pick-up locations, and special requests.
• Payment Information: Payment confirmation, transaction references, and billing information necessary to process reservations.
• Technical Information: IP address, browser type, device information, cookies, and website usage data.
• Communication Information: Messages, inquiries, feedback, and correspondence with our customer support team.

We collect only the information reasonably necessary to provide our services and operate our business.

2. How We Use Your Information

Your personal information may be used to:

• Process and confirm tour reservations.
• Arrange transportation, accommodation, and other booked travel services.
• Communicate booking details, schedules, and important updates.
• Respond to inquiries and provide customer support.
• Process payments and maintain transaction records.
• Improve website functionality and customer experience.
• Send promotional offers and travel updates where permitted by law.
• Comply with applicable legal and regulatory obligations.

3. Sharing Your Information

Georgia Holiday does not sell your personal information.

We may share necessary information with trusted third parties, including:

• Hotels and accommodation providers.
• Transportation companies and professional tour guides.
• Tour operators and activity providers.
• Payment processing companies.
• Website hosting, analytics, and technology service providers.
• Government authorities when required by applicable law.

Information is shared only when necessary for legitimate business purposes, service delivery, or legal compliance.

4. Payment Security

We take reasonable technical and organizational measures to protect payment-related information.

Where payments are processed through third-party payment providers, those providers handle payment information according to their own security and privacy practices.

We do not intentionally store complete payment card details on our website.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to:

• Ensure essential website functionality.
• Remember user preferences.
• Analyze website traffic and performance.
• Improve navigation and user experience.
• Support marketing activities where permitted.

Where required by applicable law, we request your consent before using non-essential cookies.

You can manage cookies through your browser settings and, where available, our website's cookie preferences.

6. Data Protection and Security

We implement reasonable security measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Access to personal information is limited to authorized personnel and service providers who require it for legitimate business purposes.

Although we take appropriate precautions, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including providing travel services, maintaining business records, resolving disputes, and complying with legal obligations.

When personal information is no longer required, we take appropriate steps to delete or anonymize it, subject to applicable legal requirements.

8. Your Privacy Rights

Depending on applicable data protection laws, you may have the right to:

• Request access to your personal information.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal information where legally permitted.
• Withdraw consent where processing is based on consent.
• Object to or request restriction of certain processing activities.
• Request data portability where applicable.
• Submit a complaint to the relevant data protection authority.

To exercise your rights, please contact us using the details provided below.

9. International Data Transfers

As a tourism company serving international travelers, Georgia Holiday may work with service providers located in different countries.

Where personal information is transferred internationally, we take appropriate steps to comply with applicable data protection requirements and protect your information.

10. Third-Party Websites

Our website may contain links to third-party websites, including hotels, attractions, booking platforms, and social media services.

Georgia Holiday is not responsible for the privacy practices or content of external websites. We recommend reviewing their privacy policies before providing personal information.

11. Children's Privacy

Our travel services may be used by families with children. Booking information relating to minors should be provided by a parent or legal guardian.

We do not knowingly collect personal information directly from children without an appropriate legal basis or required authorization.

12. Marketing Communications

With your consent or another applicable legal basis, we may send information about new tours, special offers, promotions, and travel experiences.

You may opt out of promotional communications at any time by following the unsubscribe instructions or contacting us directly.

Opting out of marketing communications will not prevent us from sending necessary booking confirmations or service-related updates.

13. Changes to This Privacy Policy

Georgia Holiday may update this Privacy Policy to reflect changes in our services, business practices, or applicable laws.

Any updates will be published on this page, together with the revised "Last Updated" date.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

Georgia Holiday

Website: www.georgiaholiday.ge

Email: Info@georgiaholiday.com

Registered Company Name: Georgia Holiday LLC

Registered Address: 12 Sulkhan Tsintsadze street ,Tbilisi

Georgia Holiday — Travel With Love.